The benefits of working with Harmony
Those who work with Harmony experience the best type of partnership. We are a proactive team player and not a remote insurer. Together we can ensure that your customers’ experience keeps improving. We train and coach your employees, and achieve more conversion — and more profit for you.
THIS BENEFITS YOU
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We have specialised in consumer electronics insurance for over 20 years. We really know everything about this field — after all, we don't do anything else.
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Discover our Retail DNA. Harmony arose from a retail organisation. Retail blood flows through our veins and we thoroughly understand the retail sector.
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We strive to provide the best possible customer experience. This is apparent from our customer satisfaction scores and the low number of complaints.
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Harmony is extremely flexible in our collaboration and the lines of communication are kept short - we don't like hassle.
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Our sales coaches train and coach your employees to make them better at offering insurance policies.
WELL-ORGANISED PROCESSES
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Checkout link: taking out insurance is accomplished in no time, the risk of errors is minimal, customers know immediately that they are covered.
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Repairs: you can also carry out repairs yourself if you want to, which is obviously attractive for the turnover.
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Claims: straight-through processing is possible, enabling you to start the repairs soon after receiving the report.
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Commission: multiple models are available and a custom model can always be discussed.
ALL THE SERVICE THAT YOU COULD WANT
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With our 'Protect' coverage, you can offer the customer a free case and screen protector. More conversion, more profit.
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Harmony will insure more of your customers' devices. This can generate more revenue for you and you won't even have to do anything for it.
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We would like to work with you to develop new concepts and products. Co-creation works!
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In addition to providing insurance for consumers, we also offer solutions for schools and companies.
INTERESTED? GET IN TOUCH!
INTERESTED?
GET IN TOUCH!
Call us
Monday through Friday between 8:30 and 18:00, GMT+1.
European HQ: +31 10 850 78 00